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All reviews snack bar jandia playa golf buggy sea view the main hotel plenty of sunbeds animation team half board buffet restaurant main pool heated pool fish main part salad shopping centre great holiday large hotel
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Reviewed 1 December 2016

Just came homeWednesday we had a ball such good fun , the animation team work so hard as do all the staff . We were in block 4 second floor nice room lovely sea view and very quiet . Good English breakfast for us but you had lots of choices . We are active OAPs but we felt like teenagers , we danced laughed and enjoyed a nice drink it was a holiday to remember . Thanks to all the staff from the bell boys to brilliant bar staff cleaning ladies reception everyone we will go back thanks again .

Room tip: Block 4sea view also quieter
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Cas305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Playa, responded to this reviewResponded 2 December 2016

Dear Client,

First and foremost we would like to thank you for choosing our Barceló Jandia Playa hotel for your visit to Jandia and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all.

Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our entertainment team with their enthusiasm and energy, inviting our guests to take part into the lively sports and leisure activities throughout the day and ensuring that they have a nice time and bring back home good memories of their holidays among us.

Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

Best regards,


Guest Experience Manager
Barceló Jandía Playa****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2016

Nicely located, friendly service and the room was very nice with sea view. All inclusive was OK, even if the lunch and the dinner menues should have gained from a more varied selection of food. But overall good value for the Money.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank 854hansa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Playa, responded to this reviewResponded 1 December 2016

Dear Client,

Thank you very much for sharing this great review of your recent stay at Barceló Jandia Playa. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff/service plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

Sincerely,

Guest Experience Manager
Barceló Jandía Playa****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2016

Great value for money at this all inclusive hotel, food was great, rooms spacious. Mid November weather was great. Nice walks along the beach
Would recommend as an end of year last chance to catch the sun

Date of stay: November 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Playa, responded to this reviewResponded 30 November 2016

Dear Client,

First and foremost we would like to thank you for choosing our Barceló Jandia Playa hotel for your visit to Fuerteventura and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all.

Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

Sincerely,

mit freundlichen Grüßen,

Guest Experience Manager
Barceló Jandía Playa****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2016

Six time on Canary Islands, third time on Fuerteventura, second time in Barceló hotels. This one is 4 stars like almost all other hotel in the area but I have to state standards are high so it is strong 4 stars. Quality matters. Food excellent, roasted pork or calamari or seafood salads, really great choice I believe for everyone. Location is though one of the points forts as it is minutes from the beach (hotel is actually overlooking the beach). Room is comfy, bad and furniture not cheap or weary, all was good including balcony chairs. Wi-Fi was strong too. Overall excellent hotel.

Date of stay: November 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank ilija_stevanic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Playa, responded to this reviewResponded 29 November 2016

Dear Client,

First and foremost we would like to thank you for choosing our Barceló Jandia Playa hotel for your visit to Fuerteventura and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Sincerely,

Guest Experience Manager
Barceló Jandía Playa****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2016 via mobile

Currently staying here right at the front of the hotel in an ocean view room, number 9227

Hotel is good, Jandia itself and the beach is beautiful.

Heres the problem, and its a BIG one.

I purposely booked an ocean view room to suprise my partner with a bit of a more luxurious room (the premier rooms were a little out of my buget)

What I wasnt told is that directly underneath our room is a bar/club in the shopping centre that blasts super loud music every single night right through untill the early hours of the morning.

We havent had a single night of decent sleep and are both exhausted, constantly tired and feeling sick due to the lack of sleep, which is only getting worse every day.

We both cant wait to leave so we can get home and have a night of sleep, but unfortunatley we have to go through yet another two days of this yet (leaving wednesday)

I thought having an ocean view room would be a nice extra, but its completely ruined our holiday.

Tired, exhausted and sleep deprived, cant wait to go homecand get a full nights sleep.

Date of stay: November 2016
4  Thank Nas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jandiaplayarrpp, Guest Relations Manager at Occidental Jandia Playa, responded to this reviewResponded 29 November 2016

Dear Client,

Although we sincerely regret your disappointment with your stay in our Barceló Jandia Playa, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.

We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior noises. Sometimes it is impossible to guarantee this as there are going to be moments for instance where some noise may be heard. We regret not being immediatley informed at réception so as to be able to intervene in no time for you to fully enjoy your stay in our hotel, for a future occasion, please do not hesitate to contact the réception desk for anything you may need, the team will do its utmost to find an immediate solution for you.

We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Sincerely,
Guest Experience Manager
Barceló Jandía Playa****

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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