From the outside, it is a quaint old hotel. The interior is full of fine furniture and woodwork. It seems very comfortable. Our room was large and nicely decorated.
A closer look showed a darker side. In the bathroom, the sink stopper was out of adjustment, the shower drain was broken (but not leaking) and the radiator did not work. For several days we got lame excuses about why the radiator could not be turned on. We did get an electric space heater which was placed on the wet floor. Towels were thin, there were no washcloths and the soap/shampoo consisted of two 10 ml envelopes of watery, bad smelling liquid. I would expect something better in a Youth Hostel at 30€ a night. We wound up buying our own soap and shampoo - something I NEVER had to do in any of the hundreds of hotels in which I have stayed.
The Spa in our building was beautifully done. It is clearly new and seemingly no expense was spared, except on soaps, toiletries, creams, towels and bath robes. There were NO toiletries, soaps or creams. Both bathrobes had holes and torn belt loops and the towels (while bigger and newer) were FAR from spa quality.
The breakfast rooms were pleasant and comfortable. The staff were very helpful and friendly. Food quality was above average, especially the meats, cheeses and bread products.
The room prices were reasonable and we would consider a return visit (after checking the competition a bit closer).
I understand that in a business, you usually cannot do every renovation at the same time. I praise management for trying to make their hotel nicer, but these things that annoyed us so much are tiny in comparison to the major improvements. It is unforgivable to aggravate guests over such trivial, low-cost items!
See my review of the hotel restaurant. We were much happier with our experience there and were very pleased with the food, service and value.
- Official Description (provided by the hotel):
- Located in the centre of Eugendorf, a 15-minute drive from Salzburg, Salzburg Hotel Holznerwirt occupies a historic building dating back to 1390. Guests benefit from a modern spa area and a traditional restaurant. Facilities at the Holznerwirt's in january 2016 reopened 800 m² spa area include 3 saunas, 3 steam baths, 2 infrared saunas, a 24-hour gym, a relaxation room with waterbeds, and a relaxation area with additional deck chairs in the garden. A beauty and massage studio is also available. The rooms are furnished in a traditional country style and offer a flat-screen cable TV, free WiFi, and a bathroom with bathrobes and a hairdryer. The restaurant serves regional specialities and a fine selection of Austrian and international wines. Many products come the property's own organic farm, including Scottish Galloway beef. Free private parking is available at the Holznerwirt. The A1 motorway is only 1 km away. We speak your language! ... more less
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