We went to Tijuana Tilly's on a Saturday evening at about 6. It was a nice sunny evening so we decided to sit outside. We let them know we were there and the waitress brought us menus. She came back about 10 minutes later with chips and salsa. After that, we never saw her again! We would have wanted to order food - it seemed pretty good - but we literally had no opportunity to. We waited about 25 minutes and gave up. My husband finally went inside and told them that he wanted to just pay for the chips and leave (we would have just driven off but we felt badly). The girl gave us a blank look, had no idea what we were talking about, and told us to have a good evening.
Is the food good? I have no idea. I don't even know if the staff is aware they are supposed to take orders.