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13 - 18 of 153 reviews
Reviewed 15 January 2017 via mobile

I wanted to take my children to Lapland whilst they were still young and did lots of research before booking. I must say we definitely made the right choice.

This is a review of the hotel and the holiday company. I'll share with you what we were looking for in our trip and you can decide if this place is for you. We wanted log cabins, not a large hotel. We wanted an uncommercial setting; Akaslompolo is a small but beautiful village. On Xmas eve they turned off the street lights and lined the roads with candles!! We wanted to be in close proximity of the excursions and we wanted them to be included in the price and not taster sessions. This trip ticked all the boxes.

Firstly we booked with the "Magic of Lapland" and I cannot commend this company enough. Just visit their website and view their itinerary, it maybe more than you want to pay but if you intend to do this trip once it's worth every penny.

We had a charter flight with BA from Gatwick at 7am on 23 Dec for 4 nights. The check in staff were dressed up festive and gave chocolates to the children. The flight was just over 3 hours and we were provided with a hot cooked breakfast. Note; there is in fact a free bar on this flight but you have to press your call button to request an alcoholic drink otherwise it's just soft drinks (just advice of course!). Kittila airport is very small and efficient, we collected our luggage and were welcomed by Elves holding up signs of our accommodation. We boarded our coach and our transfer took approx 40 mins. The views on route are beautiful, -7 temperatures surrounded by white snowy forests. The Elf is very informative, taking sizes for snow boots which you are handed along with snow suits, gloves and hats when you arrive at the hotel; really convenient, no queuing or waiting in big warehouses...priceless for my son who struggles to wait. Any size exchanges are done at reception.

We stayed in a standard Log cabin which is ideal and practical for a family of 4. The cabins are closer to reception and the pub but the apartments are a little further away but not too far to walk comfortably in. There are sledges located around reception to haul luggage and to play with. There is an outdoor swing/slide play area. You can use the Sauna and hot tub although these have allocated time slots, see reception. There are drying cupboards located outside the cabin door in a shared like porch and these are excellent. Drying clothes within no time and you don't clog up the cabin with bulky snow suits.

The food is beautiful, even my fussy children ate plentiful. The breakfast caters for all nationalities and is very fresh. Lunch is served in the pub and is a set menu; burgers, spaghetti bolognese, chicken fillets and chips etc.. Alcoholic drinks are quite expensive, average £7 a pint of ale/cider. We ordered a bottle of wine Xmas day £60. You do get a free drink with your dinner xmas day which was a nice touch. The restaurant serves a huge selection of desserts in the pub after dinner and is located right next door to the restaurant. They seat you for the festive dinners and it's very organised. Santa made an appearance on Xmas eve during desserts and if you bring pressies for your children and hand them to the rep (ours was Alex who was lovely), they arrange to give them out.

Now for Magic of Lapland, their trips are by no means taster sessions they are proper excursions where magical memories will be made. All the activities are in close proximity to the hotel and you're not sat on a coach for too long. The husky farm, the snow mobile safari and the reindeer rides are all well organised but the best day of all is xmas eve where you get to meet the man himself. I won't give too much away but my children were in total awe. The setting is beautiful, candle lit forest, secluded, uncommercial, not at all rushed and totally magical. On all trips you are never outside for too long and there is always somewhere to warm up. Hot berry juice is provided along with gingerbread biscuits.

We were lucky enough to see the Northern lights whilst we were there. Camera at the ready for this, they are amazing.

You can book extra excursions when there is free time, the recommend trip is the ice hotel. Note; you can go by taxi privately instead of going by coach. This is a wonderful extra.

Xmas day we took the sledges and went down to the local supermarket for a nosey around. It took about 40 minutes (you can do it in less but we took our time) and we literally seen about 3 or 4 people, it was beautiful.

Useful info!!! We bought thermals as base layers (from Millets) 1 set each is plenty. Full zip fleeces, woolly jumpers, glove liners, spare gloves and little hotties hand warmers. We used our own snow boots to and from the airport but this is not essential, any warm boots will do. We had temperatures from -20 to -5 with regular snow fall.

I would love to visit this hotel again, my son cried on the coach on the way home "I want to live in Lapland". If you are thinking of booking, don't hesitate you will not be disappointed.

Date of stay: December 2016
Trip type: Travelled with family
10  Thank DeekyGee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 January 2017

We stayed here over Christmas with our 2 children. Our trip was with Magic of Lapland.The tour company did a fantastic job and the hotel was excellent. We had a standard room with a loft which was warm and cosy and very clean. We appreciated the entrance hall with the drying cabinet so as not to bring any snow into our room. The food was excellent and the staff very friendly. We had a number of great tours with the tour company including a fantastic husky ride, visit to Santa, reindeer ride, snow mobile and snow village day out. We added on a trip to the Ice Hotel. I am glad that we had most of our trips included as it would have been a real sting on our finances to pay for them in resort. We saw the Northern Lights on night 1 and spent an hour on the side of the lake photographing them. A wonderful holiday with fantastic memories. The only negative thing I would say about our trip is that British Airways are a poor excuse for an airline. We had an hours delay on the way back, then a 3 and a half hour flight during which we had no entertainment and half an egg sandwich for dinner. If BA want to be 3rd rate budget airline then they need to start adjusting their prices accordingly.

Room tip: I am usually very fussy having worked in 5-Star hotels but was pleased with our standard room.
Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Lyndilou69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 January 2017

This was indeed a magical holiday with 3 grandchildren and their parents which I organised as a surprise. It surpassed my expectations and it is a holiday no of us will ever forget. So grandparents this is a holiday you should treat your grandchildren to. I cannot fault the travel company Magic of Lapland. The organisation was superb. We were looked after by beautiful elves and went to see Santa as a family on a reindeer sleigh.
We had husky rides, reindeer sleigh rides, snowmobiling and a visit to an Ice hotel. And the children, who were 4,6 and 8 loved playing in the snow in their Arctic suits provided for us by the company.
The hotel had log cabins - we were in standard rooms and they were more than adequate and interconnecting providing excellent accommodation for our party of 7. The 3 day holidays included all food which was served in the restaurant or pub or in lodges when we were out and about.
And as a bonus - we saw the Northern lights incuding from our pane as we left Kitala airport.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank NorfolkLilly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 January 2017

I booked this holiday over a year ago, and was not dissapointed. Booked thro magic of lapland and it was perfect.! Had a superior log cabin and it was amazing, as were all the excursions , snow mobiling, husky ride and reindeer sleding. Everything is taken care of from the BA flight to coming home. The hotel yllashumina was lovely as were the staff, and the food was superb. They excelled themselves over the christmas period, there was everything you expected and more,! Would definately recommend and would love to go every christmas!!!!

Room tip: Superior rooms are amazing, but i think overall all the cabins are good.
Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank madalineFirbeck
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 29 December 2016

From welcome to the end one had the impression of being a real guest. The rooms are very well groomed and meet expectancies. Being a "solo-traveller" the size was definitely ok - however with a full family space might be an issue especially in winter. The ante-room is though large enough to keep winter cloth and the dryer is a very clever idea!
When it comes to the dinner and breakfast there are no open wishes left. Food is extremely well presented and tasty - a treat!
The Sauna is functional but calls for (especially for Finland...) brush-up! The outside Spa is an excellent opportunity to relax sore muscles.
One slight drawback are the groups that were present at the same time - for solo travellers seeking relaxation and calm a real challenge (especially during eating times...)!

Date of stay: December 2016
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank chrischi000007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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