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Airport Hotel Bergamo
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  • Free Wifi
  • Free Parking
Reviews (319)
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All reviewsclose to the airportnice hotelnice mealearly departurerooms are cleanground floorfree parkingbedschoicevoucherpersonnelluggagecost
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4 - 9 of 320 reviews
Reviewed 3 March 2018

So, this is a review of two halves... the hotel is absolutely fine - the staff are very attentive and helpful, the rooms are large and clean, and the breakfast was great. But... the restaurant for evening meal was dreadful. The service was shocking, the waiting staff were unfriendly and my son's meal arrived after everybody else had finished eating. Somebody on a neighbouring table sent back their chicken, claiming it was raw. And the problem is - in this hotel, you are a captive audience, and there really isn't anywhere else to eat. So, my 3 stars are given for an average of 5 stars for the hotel, and 1 star for the restaurant.

One point to note - the airport shuttle is free Monday-Saturday but attracts a cost on Sunday. We paid €35 total for a 7 person transfer on Sunday morning, which wasn't bad, but would have been better if it had been free!

  • Stayed: February 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank trajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

The hotel is really nice, especially the restaurant and breakfast with great food and good meal options. Staff is super, always available to help you. Location really close to the airport. I totally reccomend it!

Stayed: March 2018, travelled on business
Thank filipedbranco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2018 via mobile

I would like to say evrything was really good in this hotel... nice breakfast staff. Lovely reception staff... even of the aor conditioning didn't work properly... too cold the rooms are ok.
But the restaurant food was bad and cold... service slow and messy, 14 people table we got our dishes in different order, dessert first than seconds dishes, they charge me 2€ extras because I wasn't a woman (still don't understand that). The reception gave those 2€ back and I didn't get any apologise from restaurant manager...
How this department of the hotel can shadow the other...
Honestly you need better staff in the restaurant.

Stayed: February 2018, travelled on business
Thank Sergio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2017

Something like 20 min drive (depending on traffic) from Orio al Serio airport.
The hotel and rooms are clean and quiet. Free and convenient parking. Reasonable (and free) wifi speeds and coverage. Nice breakfast. Firm beds. Easy check in/out (prebooked on line). Nice spacious lifts, in good working order, that can fit a family of 4 with their luggage in one go.
Not too far from 'town', if one fancies a nice meal or last minute shopping.
We have stayed at the Hotel on two different occasions so far and we will return.
I do not hesitate to recommend it.

Room Tip: Ground floor rooms have adjacent parking with a direct door from the room to the car.
  • Stayed: December 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Dimitrios T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2017 via mobile

Comfortable hotel, 15 mins from airport (€25 in taxi) Breakfast was fine, beds comfy and suited us after a late flight. They have a free shuttle bus to the airport early in the morning, prebooking required.

Stayed: September 2017, travelled with family
Thank momma d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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