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Reviews (974)
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All reviewsterrace greensmunnar townholiday activitiesmain buildingindoor activitiestravel deskhouse keepingmagic showroom service isfun activitiestable tennissight seeingscenic locationstudio apartmentnice propertyin housefront office
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491 - 496 of 974 reviews
Reviewed 15 May 2015

we stayed here last week for 3 days. Nice Location, about 20 km from the town. Good views and great property. The place has many in-house activities. In hotel there are lots of hobbies classes conducted by well experienced lady staffs for ladies, which is worth trying. Excellent food. Lot of variety in the buffet. good taste. The chef sometimes make the food according our choice. We enjoyed our stay

  • Stayed: May 2015, travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank 800mahadev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2015

This is the best resort of Sterling Holidays. We have stayed for 2n/3N and we enjoyed the lot. The whether and the hotel was superb but the best part was the food which was awesome. The buffet was of huge variety and it was value for the money. Due to the rain we were not able to go out so we had all our three meals at the resort only. The staff at the restaurant was very pleasant and with smiling face always. We will definitely come back again.

  • Stayed: April 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank rachanarajput
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2015

The property has good view and various activities for families. The experience is ruined by dirty bedsheets, towels, bathrooms. Pathetic room service. No wifi in rooms. It is around 18 kms from Munnar town, which makes it farther from most tourist spots. We had taken two rooms and could see in inconsistency in services.

  • Stayed: May 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank ucaninform
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Munnar, responded to this reviewResponded 26 May 2015

Dear Sir/Ma'am,

Namaste!

Thank you for choosing to holiday with us at Munnar - Terrace Greens. We appreciate your taking the time to share your review of our resort.

We apologize for not being able to extend a pleasant stay to you and your family. We have raised a concern regarding the issues you have highlighted about inconsistent service, housekeeping and Wi-Fi with the Resort Management team at our corporate office so that we can evolve measures to improve in these areas. We are also regretful to note that the location of the resort was a cause of inconvenience to you, which was selected strategically to provide peaceful holidays to our members and guests.

At Sterling, we work hard to deliver exceptional holidays and we are extremely sorry for not being able to do the same on this occasion. Kindly excuse this incident as an untoward exception to our usual standards of service and give us the opportunity to serve you again.

Sincerely,
The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2015

It is located away from the city,Best location for a peaceful place to relax. For food we took buffet and it was very delicious.The service was good even when we traveled in peak season with all of its room occupied.Only complaint was that wifi was not working throughout my stay.Stayed in a studio room. Room is ok but a little far from the reception. We had to walk to and fro for having our breakfast/dinner. There were maintenance issues during our stay. There was no tap water for couple of hours between 6.30 am and 8.30 am on the second day of our stay. It took them 2 hours to correct the problem. Monkeys entered our room and took away some food items. Resort manager was responsive and addressed our issues. Breakfast/dinner Buffet spread and taste was likeable. This resort is in chinnakanal area of munnar which I think is the best place to stay at munnar.
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank naresh2610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2015

excellent location surrounding by TEA ESTATES . resort rooms are some what far from main building but quite nice for passing good time with your better half because here only you can get time to talk with each other in romantic mood. KIDS also have a good time while enjoying in the ACTIVITY ROOM and open area of resort. Excellent scene from WATCH TOWER near the reception.

  • Stayed: April 2015, travelled with family
    • Location
    • Rooms
    • Service
1  Thank SHAHGujarat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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