Despite its booming tourism industry, Niagara Falls is still a very small city (2011 population 83,000) and generally a very safe place to travel to—unless, of course, you’re planning on going over the falls in a barrel or crossing them on a tightrope. (You can learn more about those that have risked their safety in death-defying acts at the Daredevil Gallery in the IMAX Theatre Niagara Falls).

The local authorities know to expect millions of tourists unfamiliar with the area to be visiting every year, and they know how to keep them safe.  That said, there are some very crowded and hectic areas around the falls, so use common sense—don’t leave your children or bags unattended, keep an eye on your wallet and belongings. Take some very basic precautions and a trip to Niagara should be as safe as any. Of course, just watch your step.

Police - Fire - Ambulance

When you have an emergency dial 911, your call will be answered by a trained emergency call taker.    You can call 911 from any pay telephone, toll free.

DO NOT HANG UP UNTIL THE CALL TAKER ADVISES YOU TO DO SO.     Remain calm, speak clearly, and identify which emergency service you require. (Police, Fire, or Ambulance)

You will be asked for the following information:

  • what is happening (fire, crime in progress or medical emergency) 
  • what is the location (street address, closest intersection, business name)
  • what is your name, address, and telephone number
  • you may be asked for additional information…DO NOT HANG-UP unless told to do so

911 call takers have the ability to link up with translations services. 140 languages are available, if the caller does not speak English, just stay on the line.  

911 is for emergencies ONLY.   DO NOT call 911 when the situation is not dangerous and immediate action is not required.
Do not call 911 for:

  • road conditions
  • directions
  • tourist information
  • weather 
  • border crossing information
  • just to talk

For non-emergency phone numbers, look at the inside cover of any local telephone book.  If you do have concerns, or run into problems in or around Niagara Falls, the Visitor and Convention Bureau provides a list of useful numbers that can help you access any assistance you may require.



Greater Niagara General Hospital is located on Portage Rd., just north of Lundy's Lane. The ER entrance is off North St.

There are also several walk-in clinics in the city, including one at the corner of Ferry St. and Main St. and one inside the Walmart on McLeod Rd.