The owner provided keys in a lock-box for seamless quick entry. The ample triangular balcony is larger than appears in the pictures which includes a wonderful view of the bay, Pineapple beach (although nasty up-close), Margaritaville, palm trees, birds and Iguana's. Open covered balcony has protection from the direct sun and rain. A cute bistro table and two Adirondack chairs provide restful seating. The one-room efficiency is well planned. A three cushion, soft, brown comfy sofa is placed in front of a dresser and SMALL flat-screen TV and drop-leaf wooden table. The Queen sized memory foam mattress, bedding and pillows were exceptionally comfy! A large walk-in closet has plenty of room for all your luggage,clothes, hooks, ironing board, iron (really you want to iron?...not me but for those that do it's there!) and a small safe. The open galley kitchen is tastefully decorated in pleasing granite and glass back-splash with a full sized refrigerator, 4 burner stove/oven, coffee maker, blender and toaster. We had plenty of plates, pans and glasses, small portable coolers for our 9-day stay. The bathroom is small, not too tight, but adequate. The A/C and ceiling fan kept the unit cool while sleeping and cools quickly; no need to run those while not in the unit. We had two people in the unit for 9-days. While the unit is small, it is well planned, feels larger so we never felt cramped but rather had plenty of space. There is no maid service, not an issue for us and I am sure helps keep the cost down. Would like to have had an option to exchange dirty towels for clean or could have used more than two towels and beach towel in 9-days. (We could have laundered our self but made-do.) No need to worry about the bad reviews for the restaurants as they are both closed. Was told there are plans to reopen both. We walked to the Margaritaville restaurant for drinks and appetizers. Coki beach is a short walk past Margaritaville but we preferred to take the Safari to beautiful and quieter Lindquist Beach. Sugar Beach on the property is small but we LOVED how quaint it was; private with 3 over-sized cushion tanning beds and large umbrellas. For much of the time we had that delightful beach to ourselves, our little VIP private oasis! Nice brain coral attached to the wall to the right and some snorkeling right off the beach. The last few days at Sugar Beach the tide came up with sea weed but prior to that we had several wonderful clear turquoise water days with sugar white sand. I'm guessing it is hit or miss but not to worry as there are plenty of other wonderful beaches close by. The property offers free rides within the massive resort to navigate the steep hills, (just call 0 and they pick you up with a smile) 3 lovely picturesque pools and a lovely nature walk are included. For $40 day you can use their provided transportation (east end outside resort only) including unlimited non-motorized paddle boats and kayaks. We usually rent a car but did not during these 9-days. We had fun taking the $1-$2 Safari (Google the route), $5 taxi from Red Hook, $15 taxi to airport, and paid the Point Pleasant $40 transportation on one day. We Kayaked to Lindquist beach, took the ferry to St John twice visiting Trunk Bay and Cinnamon Bay for excellent snorkeling! Groceries in Red Hook are just a $5 taxi away. This was an EXCEPTIONAL stay on a budget! The units are older but this one has been renovated nicely. The owner provides you with all the information you need and will respond to you quickly and the resort staff are very kind. We prefer the east end as it is less crowded and close to the ferry. You do need to navigate several stairs for this unit but it is in close proximity to the lower pool. The wooden entry door to the patio locks but the sliding glass unit doors only lock from the inside. It's not the Ritz but for the price, it is a DEAL without giving up class, comfort and cleanliness! The views are exceptional from this resort! I would stay here again and AGAIN; it is a gem and a find! But, If you have difficulty walking, this resort is not for you due to the stairs, crumbly, rocky stairs to pools and steep paths. We loved the organic feel of it all, the views, the vegetation, flowers, palm trees, butterfly's, birds, iguana's, etc!