After months of emails and unreturned calls, we are still waiting for a refund since July 2019. They PROMISED we will get our money back 4 months ago and we havent heard from them yet. We will totally pursue legal actions because I see they...More
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After months of emails and unreturned calls, we are still waiting for a refund since July 2019. They PROMISED we will get our money back 4 months ago and we havent heard from them yet. We will totally pursue legal actions because I see they...More
The booking process was easy, choice of cars was more than sufficient and the price was right. There was a good communication throughout my stay, absolutely no hassle at the airpot for pick up or drop off, no waiting around. Everything went smooth and easy....More
AVOID THEM AT ANY COST Unverified cars : van heater out of service (causing 200km drive back to change vehicle), cruise control not working (which is not a detail on a 1500km drive) vehicle interior badly cleaned loose brakes undone maintenance alerts On the top...More
2 horas estuvimos esperando a que nos entregaran nuestra camper, nos prometieron la devolución de medio dÃa de alquiler como compensación pero aun estamos esperando. 2 waiting hours to take our camper, they promise a half-day refund for that problem but they stopped answering our...More
Avoid at all costs. My experience: rented a car and received pre-rental documentation stating that the underside of the car hadn't been checked (so could have been any amount of damage.) Left to find my own car in the dark, snowy carpark. On returning the...More
I had read a lot of reviews about car rental companies in Iceland and was apprehensive. I needn't have worried about Lava. Lava dropped a Hyundai Tucson to our hotel in Reykjavik, albeit over 30 mins late which was a little frustrating as we had...More
This car rental went smoothly, it was easy and affordable. Had the car for three days, no issues at all and returned it without a hitch. Two days later I am charged $2,800 (yes almost THREE GRAND) for a 'damaged door stopper' due to 'high...More
This does not seem to be the correct site for a car rental from Lava Auto Car rental, who are the company we hired from and they asked us to review them, but the link they sent on the email they sent asking us to...More
We have just been to Iceland & hired a 4wd Duster with lava rental & I have to say that they were great. It was really useful to have a 4wd at this time of year as many of the roads had snow & ice...More
Where do I start? Bumps and scratches on the vehicle to be expected. Hard set filth in the interior, not expected. Engine light coming on half way through our trip, not expected. Sat nav not up to date with new roads, not expected. Due to...More
