Ted and Irene's apartment-style accommodations are comfortable and modern, and the kitchen is very well equipped. My husband also said they have the best pillows ever! The infinity pool is gorgeous (definitely cooler than most places but you get used to it), and the view of Puente Arenas is incredible.
Ted took us on a money tour where we got to hand-feed wild white-faced monkeys as they climbed on our shoulders - BEST part of our trip so far! And they suggested we go to the Natuwa reserve and it was definitely well worth going. We spent some time down by the cruise ships and took a stroll thru the aquarium which was a bit sad but worth the $10 if you have time to kill (the buildings are air-conditioned and have the best stuff to see). The road to San Hose (to the airport, Walmart, etc) is gorgeous. Good/smooth, twisty roads with great views of the hills and valleys. We also hung out by the town square of Esparza (next town over) one Friday night around supper time - the locals were out relaxing and visiting with each other, and we really enjoyed the peacefulness of it. Puenta Arenas isn't the place to go for gorgeous beaches, but it's an interesting place.
Ted and Irene will answer any questions you have and are great hosts. We definitely recommend Iguana Negra!